Last Updated: February 17, 2026
These Terms of Service (“Terms”) govern your use of the website operated by Susam Creative, Inc. (“susam,” “we,” “our,” or “us”) at susam.co (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Acceptance of Terms
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may update these Terms from time to time by posting the revised version on this page with a new “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated Terms.
By using the Site, you represent that you are at least 18 years of age.
2. Use of the Site
You may use the Site for lawful purposes only. When using the Site, you agree not to:
- Copy, scrape, or automatically collect content from the Site without our written permission
- Attempt to gain unauthorized access to any part of the Site, its servers, or any connected systems
- Use the Site in any way that could damage, disable, or impair its functionality
- Transmit any malicious code, viruses, or harmful content
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Use the Site for any unlawful purpose or in violation of any applicable laws or regulations
We reserve the right to restrict or terminate your access to the Site at any time, without notice, for any conduct that we believe violates these Terms or is harmful to us, other users, or third parties.
3. Intellectual Property
All content on the Site is owned by Susam Creative, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. This includes, but is not limited to:
- Written Content: Articles, guides, glossary entries, case studies, and educational materials
- Frameworks and Methodologies: Descriptions of our proprietary processes, frameworks, and strategic approaches
- Visual Assets: Logos, graphics, illustrations, icons, and design elements
- Trademarks: The susam name, logo, and service names
You may share links to our content and reference brief excerpts with proper attribution to susam (susam.co). You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
4. Workshop and Event Registration
When you register for a susam workshop, webinar, or event, you agree to the following:
- Registration Commitment: Your registration constitutes agreement to any workshop-specific terms provided at the time of registration
- Content Ownership: All materials presented during workshops and events, including slides, templates, frameworks, and recordings, remain the intellectual property of Susam Creative, Inc.
- No Redistribution: Workshop content is for your personal or internal business use only. You may not redistribute, resell, or publicly share workshop materials without our written permission
- Recorded Content: We may record workshops and events for internal use, training, or promotional purposes. By attending, you acknowledge that recordings may include your participation
- Right to Cancel: We reserve the right to cancel, reschedule, or modify any event. In the case of cancellation by us, registered participants will be offered the option to attend a rescheduled session or receive a full refund
5. User Content and Communications
When you submit information through our Site, including contact forms, consultation requests, or workshop registrations:
- You represent that the information you provide is accurate and complete
- You grant us permission to use the information you provide to respond to your inquiry, deliver our services, and communicate with you as described in our Privacy Policy
- You acknowledge that any ideas, suggestions, or feedback you voluntarily submit to us may be used by us without obligation to you
For details on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
6. Service Engagements
These Terms govern your use of this website only. Professional service engagements, including brand strategy workshops, audits, design projects, and consulting services, are governed by individual service agreements executed between you and Susam Creative, Inc. prior to the start of any engagement.
Nothing on this Site constitutes a binding offer to provide services. Descriptions of our services, processes, and methodologies are provided for informational purposes and may differ from the specific scope, deliverables, and terms of an individual engagement.
7. Third-Party Links and Content
Our Site may contain links to third-party websites, tools, or resources. We provide these links for your convenience and do not endorse or assume responsibility for the content, privacy practices, or availability of any third-party sites.
Statistics, research findings, and data cited on our Site are sourced from third-party studies and publications. These are referenced for educational purposes only and are attributed to their original sources where applicable. We make no independent guarantee of the accuracy of third-party research.
8. Disclaimers
The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that:
- The Site will be available at all times or free from errors or interruptions
- Any specific business outcomes will result from applying the frameworks, strategies, or insights presented on our Site or during our workshops
- Information on the Site is complete, current, or applicable to your specific business situation
Our content is educational and informational in nature. It is not a substitute for professional legal, financial, or business advice tailored to your specific circumstances.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Susam Creative, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, including but not limited to loss of profits, data, or business opportunities.
If you have not made any payment to us, our total aggregate liability for any claims arising from your use of the Site shall not exceed one hundred dollars ($100). If you have paid us for a workshop, event, or other service offered through the Site, our total aggregate liability shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.
These limitations apply regardless of the legal theory on which the claim is based, whether in contract, tort, strict liability, or otherwise.
10. Indemnification
You agree to indemnify, defend, and hold harmless Susam Creative, Inc. and its officers, directors, employees, and agents from and against any third-party claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of the Site.
11. Governing Law and Contact
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction of such courts. Disputes arising from professional service engagements are governed by the applicable service agreement between you and Susam Creative, Inc.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
If you have questions about these Terms, please contact us:
Email: privacy [at] susam [dot] co
Mailing Address: Upon request via email
For questions about how we handle your personal information, please refer to our Privacy Policy.
Susam Creative, Inc.
Turn Customer Understanding Into Revenue Growth.